Terms and Conditions

There’s always got to be fine print, doesn’t there?

Villas

  • All villas are subject to a R500.00 key/breakage & conduct deposit. This deposit is refundable after, check-out, final housekeeping and inspection of the villa.
  • Check in time: After 15:00, and before 17:00, unless other arrangements have been made.
  • Check out time: Strictly before 09:00. Any check out later than this, will result in an additional charge of R250.00, deductable from your key/breakage/conduct deposit.
  • Villas come equipped to cater for only the allocated guest per a villa, either 4, 6 or 8. You are expected to check the inventory of your villa and report any discrepancies. You will be held responsible for any damages and breakages. Any items found missing or broken will be for your account.
  • Green Fountain Farm Resort will not be held liable for interruptions of services (water, electricity, etc).
  • The resort reserves the right to assign a different villa to the one originally allocated to your under this booking.
  • NO pets allowed in/around the villas.
  • The resort shall not be responsible for any injury to, or death of any person, or the loss or destruction of, or damage to any property upon the premises, whether arising from fire, theft or any cause and by whomsoever caused or arising from negligence (gross or otherwise) or wrongful act of any person in the employment of the resort. The guest further indemnifies and holds harmless Green Fountain Farm Resort against any claim.

Caravan Park

  • Check in time: After 15:00, and before 17:00, unless other arrangements have been made with management.
  • Check out time: Strictly before 09:00 or unless other arrangements have been made with management.
  • Green Fountain Farm Resort will not be held liable for interruptions of services (water, electricity, etc).
  • The resort reserves the right to assign a different stand to the one originally allocated to your under this booking.
  • NO pets (small dogs) allowed during Easter, long weekend or High Season. Dogs must be on a leach at ALL times. Owners to keep their dogs under control as to not disturb other campers and please clean up after your dog.
  • Max of 6 guests per stand, inclusive of children.
  • Only 1x Vehicle, with Tent or Caravan allowed per stand. Extra vehicle, boat, trailer, etc to be parked at the demarcated parking areas in the park.
  • Day visitors of guests, to park outside the park at the demarcated parking areas.
  • Minimum booking of 4 nights during season and at management’s discretion.
  • NO refunds will be granted for early departures, late arrivals, security issues, bad weather or due to interruption of services out of our control (e.g. water, electricity, sanitation, etc.)
  • The resort shall not be responsible for any injury to, or death of any person, or the loss or destruction of, or damage to any property upon the premises, whether arising from fire, theft or any cause and by whomsoever caused or arising from negligence (gross or otherwise) or wrongful act of any person in the employment of the resort. The guest further indemnifies and holds harmless Green Fountain Farm Resort against any claim
  • PAYMENT TERMS & CONDITIONS
    1. 100% Payment for bookings made within 30 days of arrival dates – Low & High Season
    2. 50% Deposit for bookings made more than 30 days of arrival and to confirm and secure your booking – Low Season
    3. 100% of balance payment, due 1 week prior to arrival – Low Season
    4. For December (HIGH SEASON) periods, please inquiry about payment T&C.
    5. NO Cheque deposits/payments accepted.
    6. NO Diners Club or American Express credit cards accepted. If no alternative, credit cards fees will be applicable at a 9% surcharge.
    7. The tariffs quoted, are subject to change, depending on availability at the time of confirming your booking.